Commitment To Care
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Clean, Safe, Sanitized

Our commitment to the safety and wellbeing of colleagues and guests has always been a top priority for the Cortona Inn & Suites. This is even more of a focus in a COVID-19 world and beyond. We remain committed to upholding the highest standards of cleanliness and want you to feel at ease when you visit, knowing you’ll experience the quality you’ve come to expect. In addition, comprehensive COVID-19 guidance is in place at the Cortona Inn & Suites detailing how to protect against transmission of the virus and procedures in the event there is a suspected or confirmed case among our guests or colleagues.

We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and other leading organizations and experts.

Cortona Inn & Suites continues to welcome business and leisure travelers with our established operational excellence and commitment to care. Learn more about our additional hotel cleanliness policies below.

Limited Housekeeping Available – Housekeeping services will be available every three days, if you require housekeeping, please notify our front desk staff a day before your service.


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General Cleaning

We’re using hospital-grade disinfectants throughout our public spaces and guestrooms.

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Social Distancing

Social distancing guidance is in place in all public areas.

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High-Touch Surfaces

We’ve increased the frequency of cleaning on all high-touch surfaces.

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Hand sanitizer stations have been prominently placed throughout hotel public and employee areas and entrances.

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Staff Safety

Our hotel colleagues are wearing protective masks and other equipment.

  • Cleanliness Changes

    Cleanliness Changes

    • We have installed plexiglass windows at the front desk.
    • Guest rooms are left vacant for 24 hours between guests.
    • Our team has been trained to disinfect rooms by with industry expert P&G a global leader in hygiene and chemical products.
    • Guests can check out by calling the front desk and we will email you a copy of your receipt.
    • The pool is open with limited capacity and with social distancing measures.
  • Protocols For Public Spaces

    Protocols For Public Spaces

    • There are hand sanitizing stations strategically placed throughout the hotel's public areas for your safety.
    • We have implemented social distancing measures by spreading out any seating areas available to our guests.
    • There are dedicated staff members who will clean high touch-points such as our front desk, luggage carts, ice machines and door handles in public areas.
    • We are subject to and will enforce the public health orders that have been issued.
    • During this time, guidelines have been put in place limiting the number of people in certain areas.
  • Protocols For Guests & Guest Rooms

    Protocols For Guests & Guest Rooms

    • Check in - We have installed plexiglass at the front desk as well as social distancing spacers to maintain safety while you check in.
    • Facemasks will be required by all guests in public areas. Face masks, gloves and hand sanitizers will be available for sale to guests at the front desk.
    • For additional sanitation, guest rooms will be left vacant for 24 hours in between each guest.
    • Guests are encouraged to check out over the phone, we will email you a copy of your receipt right away.